ServiceNow Developer Location: Remote with some travel
TechnoLava has an opportunity for a ServiceNow Developer to join our client's talented IT Services team. The successful candidate will have fluency in ServiceNow development principles that enables them to work with external development partners and key stakeholders to develop enterprise business solutions for our customers that leverage ITIL processes and best practices. You will be part of a team responsible for the maintenance and enhancement of the ServiceNow platform and must be able to act with a sense of urgency and adapt to changing priorities.
*This position allows remote work with some travel required to the client site.
Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.
Build custom applications leveraging the ServiceNow platform
Perform discovery work sessions to determine the solution requirements
Perform design work sessions and produce deliverables, including mock-ups, flow diagrams, etc.
Apply Agile software development practices for customizations to the platform and applications
Implement the Core System including integration components (LDAP, Discovery, MID Server, etc.)
Provide support, technical consulting, and mentoring
Assist customers with understanding ITSM, ServiceNow, and Agile approaches
3+ years of experience on the ServiceNow platform
Ability to interpret business processes, document requirements and deliver solutions
Basic understanding of IT Service Management (ITSM)
Basic understanding of IT operations
Experience working directly with internal customers and external clients
Experience in responsive design
OTHER DESIRED SKILLS
ServiceNow Developer and Administrator Certification
ITIL Foundations Certification (or greater)
Experience building Configuration Management Databases (CMDB)
Agile software development practices
Experience with Angular scripting language
Experience dealing with technical end-users in a support role
Experience with web-based integrations, including LDAP, AD, SSO, and Web Services